Heat pump delivery built for compliance and consistency

Installio supports local authorities and housing providers in delivering large scale heat pump retrofit projects. Our teams, technology, and compliance expertise ensure every installation meets scheme standards, delivers measurable results, and improves homes for residents.

Technician in a blue jacket kneeling outdoors, using a wrench to adjust a black HVAC unit mounted on gravel and wood.
Technician adjusting valves on a large white water heating cylinder in a basement with exposed pipes and brick walls.

Delivering retrofit within funding and compliance requirements

Government funded programmes like SHDF, HUG, LAD, and ECO4 are helping to decarbonise housing across the UK. Managing those projects is demanding, with strict reporting, funding requirements, and timelines. Coordinating contractors, ensuring compliance, and keeping residents informed all add layers of complexity that can slow delivery and increase risk.

Trusted heat pump delivery for retrofit programmes

Installio manages every stage of heat pump delivery within your wider retrofit programme, from survey and design through to installation and aftercare. Our regional leadership teams oversee quality and performance, while our technology platform provides visibility of progress, compliance, and documentation. The result is a managed service that keeps heat pump projects on time, within budget, and aligned with scheme requirements.

Man in blue jacket using a tablet to scan or measure a corner of a room with plants and speakers nearby.

Why retrofit partners choose Installio

Assured compliance

Aligned with SHDF, HUG, LAD, and ECO4 requirements. Every project includes full documentation and verification for funding audits.

Reliable delivery at scale

Coordinated planning and on site management keep heat pump installations consistent and efficient across every property.

Tenant first approach

We work with housing teams to plan installation windows that minimise disruption and maintain clear communication with residents.

Quality you can trust

Our teams combine expertise and technology to ensure every installation is safe, compliant, and built to perform for the long term.

Everything you need to deliver from start to finish

Survey & Design

Digital surveys and detailed designs that allow installations to be delivered on-time and perform.

Planning & Scheduling

Coordinating people, materials, and timelines to keep every project on track.

Installation

Expert installers delivering systems with precision, care, and consistency.

Quality Control

On-site checks and digital verification to make sure every system performs.

Approvals

All documentation and compliance handled for a smooth, verified sign-off.

Aftercare

Ongoing monitoring and support to keep every system performing as it should.

Making clean energy work in every home

Two men wearing navy jackets with Installio logos working and smiling near an outdoor machine by a brick wall and green shrub.

Heat Pumps

We install high-quality heat pump systems that provide consistent, efficient heating for homes of every size. Each system is designed for performance, installed with precision, and verified through our quality process to ensure it works exactly as it should.

Modern house with a rooftop covered by solar panels under a clear sky.

Solar & Battery

Our solar and battery systems help homes generate and store clean energy more effectively. Every setup is carefully planned to integrate with heat pumps and wider home energy systems, giving homeowners energy independence and control.

Person plugging an electric vehicle charger into a wall-mounted charging station on a brick wall.

EV Charging

We deliver safe, smart EV charging installations that fit seamlessly into the modern home. Each charger is installed to the same high standards as our other systems, creating a complete and connected clean energy experience.

The tools that power every install

Installio’s tools bring clarity and quality to every heat pump installation. They keep projects on schedule, reduce admin, and ensure every system meets the standards partners and customers expect.

OMS

The system behind smooth delivery

Our Operations Management System brings together scheduling, contractor management, logistics, and compliance. It keeps everything organised and gives partners clear visibility into progress and documentation.

Person working on a laptop with a map-based capacity planning dashboard open on the screen.
Person using a smartphone to view a detailed architectural floor plan.
Co-Pilot

The installers best friend

Co-Pilot supports installers on site with simple and fast checks for documentation, quality control, and compliance. It makes sure every install meets our standards and performs as it should.

Scale without the stress of building it yourself

Building costly in-house teams or coordinating individual subcontractors slows delivery and adds risk. Installio gives you ready-made capacity and the technology to keep every install on track.

In-house teams
Subcontracting
Quality outcomes
Easy to manage
Cost efficient
Scalable capacity
National coverage
Flexible capacity

Certified to the highest standards

MCS logo made up of white dots on a black background.

The industry standard for renewable energy installations. MCS certification proves that every heat pump we install meets recognised quality and performance standards.

TrustMark logo

A government-endorsed mark of quality. TrustMark accreditation shows our commitment to delivering safe, reliable, and compliant home energy installations.

Heat Geek Certified badge with stylized flame above the text.

Recognition from one of the UK’s most respected technical training bodies. Our Heat Geek certification reflects advanced installer knowledge and excellence in heat pump system design and performance.

Constructionline Gold Member logo with column icon.

Accreditation that confirms our compliance with industry, environmental, and health and safety standards. It demonstrates we operate with the highest levels of governance and professionalism.

Gas Safe logo with the words 'GAS safe' in white on a black background.

The official registration body for gas engineers in the UK. Being Gas Safe registered ensures our teams are fully qualified to work safely on systems that integrate with existing gas infrastructure.

Installation Assurance Authority logo with stylized overlapping gray and black shapes above the text.

An independent quality assurance body for energy efficiency and retrofit installations. IAA membership guarantees that our work is compliant, insured, and consistently verified for quality.

The people making it happen

Our regional leads bring years of experience and an eye for detail to every project. They ensure every installation meets our high standards for quality, care, and performance.

Portrait of a confident man wearing a blue Installio jacket with arms crossed standing outdoors.
Andrew Jones
Regional Lead, Wessex

Andrew manages our installer teams across the South Central counties. Formerly with Grant Heat Pumps, he brings strong technical grounding and calm, hands-on leadership to every project.

Man with short hair and stubble wearing a blue Installio jacket standing outdoors with arms crossed.
Gavin Gardiner
Regional Lead, East Anglia

With 20 years on the tools and previously Heat Pump Lead at Plug Me In, Gavin runs end-to-end delivery across East Anglia. He blends deep technical skill with a practical, no-nonsense approach.

Man with dark hair and beard wearing a navy blue jacket with 'installio' logo, looking confidently at the camera outdoors.
Rob Reid
Founder & Director of Technical Services

With 18 years in the industry and formerly leading Aira’s heat pump team, Rob has overseen 1,000+ installs. A technical specialist with uncompromising standards, he drives quality across all operations.

Man with short hair and blue eyes wearing a navy blue Installio fleece jacket, looking directly at the camera with arms crossed.
Jack Dunn
Technical Survey & Design Lead

Jack designs the survey and technical workflows that keep installs smooth and consistent. His work enables Installio to scale nationally while maintaining top-tier quality and efficiency.

Man with a red beard and short hair wearing a navy blue Installio jacket, standing outdoors with arms crossed.
Jay Marshall
Regional Lead, South West

After serving in the RAF, Jay moved into heat pumps with the same disciplined, results-driven mindset. He knows exactly what a quality install requires and pushes his teams to meet that bar. Jay leads the South West with a focus on precision, organisation and reliable execution.

Alfie Lincoln
Regional Lead, South East

Alfie joined us from Aira, where he worked closely with our Founder Rob. Known for sharp technical judgement, strong problem-solving and tight on-site control, he leads the South of London region with a high-standards approach and a focus on efficient, consistent delivery.