End-to-end delivery for clean energy programmes

Installio supports energy brands and programme partners with customer delivery from lead to aftercare across solar, battery and heat pumps. We combine a structured delivery model with clear visibility and consistent standards, helping partners scale customer programmes with confidence.

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Full customer lifecycle delivery

From lead intake and onboarding through installation, commissioning and aftercare.

Brand protection built in

Consistent customer experience, clear communication and reliable delivery standards across every home.

Scalable national delivery

A structured model designed to support growth at volume across regions and programmes.

Why energy brands and programme partners choose Installio

Clean energy programmes rely on consistent delivery and a customer journey that builds trust. Installio supports partner programmes with an end-to-end delivery model designed to protect customer experience, reduce operational friction and make delivery performance easier to manage at scale.

Customer experience that protects your brand

We run delivery with clear scheduling, calm communication and consistent on-site standards, helping customers feel supported and protecting partner reputation throughout.

End-to-end lifecycle ownership

From lead management and onboarding through installation and aftercare, we provide a single delivery team accountable for customer outcomes across every stage of the journey.

Flexible delivery models

Some programmes need full end-to-end delivery, others need fulfilment for a single measure. We support both, adapting delivery to your programme scope today and scaling as it evolves.

Delivery scope built for customer programmes

Installio supports customer-facing clean energy programmes with delivery across key measures, run through a structured, programme-led model designed to protect customer experience, maintain consistent standards and provide clear delivery visibility at scale.

Solar & Battery

Solar PV and battery upgrades delivered as part of a connected home energy system, supporting improved home efficiency and lower running costs. Delivery is coordinated through our OMS software and verified on site using our installer Co-Pilot app, supporting consistent quality control and clear documentation throughout the customer journey.

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Heat Pumps

Heat pump delivery designed for reliable outcomes and a smooth customer experience. Our structured approach supports survey, installation, commissioning and handover with clear delivery oversight and consistent standards from start to finish.

EV Charging

EV charging delivered as part of a complete clean energy upgrade, installed to the same standards and controls as every other measure. With delivery tracked through our OMS software and verified on site using our installer Co-Pilot app, each installation includes consistent safety checks, clear records and smooth handover.

Delivery that protects your customer experience

A journey designed around the customer

Clear scheduling, calm communication and consistent on-site standards, helping each upgrade feel well managed from first contact through to handover.

Quality and safety built into delivery

Structured checks and consistent installation standards that help reduce complaints, minimise rework and protect brand reputation at scale.

Visibility for partners and customers

Clear delivery status and documentation throughout the journey, helping partners stay informed and making it easier to manage customer delivery at volume.

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Built to scale with your programme

Flexible delivery models

Support for end-to-end fulfilment or single-measure delivery, depending on what your programme needs today and where it’s heading next.

Reliable rollout operations

A structured delivery approach that keeps scheduling, coordination and outcomes consistent as customer volumes increase.

Capacity designed to grow

Scalable delivery teams and operational oversight built to expand safely, without compromising customer experience or quality.

Technology built for customer programme visibility

Installio’s technology supports clean energy programme delivery by connecting on-site execution with central operational oversight. Our connected tools bring visibility, assurance and consistency into day-to-day delivery, helping partners manage customer programmes with confidence.

OMS

Programme delivery oversight, scheduling and reporting visibility

Our OMS software supports lead intake, scheduling and delivery coordination, giving partners clear visibility of progress and documentation across every customer journey.

Structured mobilisation and scheduling control

Programme-level visibility across progress and performance

Reporting-ready documentation capture throughout delivery

Person working on a laptop with a map-based capacity planning dashboard open on the screen.
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Co-Pilot

On-site workflows built for quality, safety and evidence

Our installer Co-Pilot app supports on-site teams with standardised workflows covering quality, health and safety and evidence capture as work happens. It helps ensure every job follows the same standard and supports reliable handover and documentation.

On-site quality and H&S checks completed in real time

Evidence captured throughout installation, commissioning and handover

Clear link between on-site progress and programme oversight

Consistent standards across solar, battery and heat pump delivery

Certified to the highest standards

MCS logo made up of white dots on a black background.

The industry standard for renewable energy installations. MCS certification proves that every heat pump we install meets recognised quality and performance standards.

TrustMark logo

A government-endorsed mark of quality. TrustMark accreditation shows our commitment to delivering safe, reliable, and compliant home energy installations.

Heat Geek Certified badge with stylized flame above the text.

Recognition from one of the UK’s most respected technical training bodies. Our Heat Geek certification reflects advanced installer knowledge and excellence in heat pump system design and performance.

Constructionline Gold Member logo with column icon.

Accreditation that confirms our compliance with industry, environmental, and health and safety standards. It demonstrates we operate with the highest levels of governance and professionalism.

Gas Safe logo with the words 'GAS safe' in white on a black background.

The official registration body for gas engineers in the UK. Being Gas Safe registered ensures our teams are fully qualified to work safely on systems that integrate with existing gas infrastructure.

Installation Assurance Authority logo with stylized overlapping gray and black shapes above the text.

An independent quality assurance body for energy efficiency and retrofit installations. IAA membership guarantees that our work is compliant, insured, and consistently verified for quality.

The people making it happen

Our regional leads bring years of experience and an eye for detail to every project. They ensure every installation meets our high standards for quality, care, and performance.

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Andrew Jones
Regional Lead, Wessex

Andrew manages our installer teams across the South Central counties. Formerly with Grant Heat Pumps, he brings strong technical grounding and calm, hands-on leadership to every project.

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Gavin Gardiner
Regional Lead, East Anglia

With 20 years on the tools and previously Heat Pump Lead at Plug Me In, Gavin runs end-to-end delivery across East Anglia. He blends deep technical skill with a practical, no-nonsense approach.

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Rob Reid
Founder & Director of Technical Services

With 18 years in the industry and formerly leading Aira’s heat pump team, Rob has overseen 1,000+ installs. A technical specialist with uncompromising standards, he drives quality across all operations.

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Jack Dunn
Technical Survey & Design Lead

Jack designs the survey and technical workflows that keep installs smooth and consistent. His work enables Installio to scale nationally while maintaining top-tier quality and efficiency.

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Jay Marshall
Regional Lead, South West

After serving in the RAF, Jay moved into heat pumps with the same disciplined, results-driven mindset. He knows exactly what a quality install requires and pushes his teams to meet that bar. Jay leads the South West with a focus on precision, organisation and reliable execution.

Alfie Lincoln
Regional Lead, South East

Alfie joined us from Aira, where he worked closely with our Founder Rob. Known for sharp technical judgement, strong problem-solving and tight on-site control, he leads the South of London region with a high-standards approach and a focus on efficient, consistent delivery.