Low-Risk Retrofit Delivery for Warm Homes Programmes

Programme-led delivery built to support bid confidence, reduce rework and maintain consistent outcomes at scale, with governance and audit-ready evidence built in from day one.

PAS2035-aligned delivery model

Programme-led governance designed to support compliant Warm Homes delivery at scale.

Right-first-time installation discipline

Structured quality checks and on-site verification to reduce rework and protect outcomes.

Audit-ready evidence capture

Evidence captured throughout delivery to support reporting confidence and audit readiness.

Why Principal Contractors choose Installio

Warm Homes programmes depend on consistent outcomes at volume. Installio supports Principal Contractors with a programme-led delivery model built to reduce delivery risk, maintain compliance, and protect the resident experience from start to finish. Delivery is supported by our OMS software and installer Co-Pilot app, giving partners clear oversight, on-site verification and evidence capture throughout.

Reduced rework and complaints

Our right-first-time discipline is built on structured quality assurance, clear standards and evidence captured throughout delivery. This helps minimise avoidable rework, reduce escalation risk and support smoother programme performance at scale.

Consumer-facing delivery expertise

Warm Homes delivery is operationally complex and customer sensitive. We manage communication, scheduling and on-site delivery with care and consistency, helping residents feel informed and supported while protecting partner reputation throughout.

Flexible regional capacity

We mobilise through a scalable regional model designed to expand safely without compromising standards. This supports flexible rollout planning and consistent governance as programme volumes increase across regions and homes.

What we deliver for Warm Homes

Solar, battery and heat pump delivery supported by programme-led mobilisation, PAS2035 governance and audit-ready evidence, designed to hold up at volume.

Solar & Battery

Solar PV and battery upgrades delivered as part of a connected home energy system, supporting improved EPC performance and lower household running costs. Delivery is coordinated through our OMS software and verified on site using our installer Co-Pilot app, supporting consistent quality control and audit-ready documentation at scale.

Two men wearing navy jackets with Installio logos working and smiling near an outdoor machine by a brick wall and green shrub.

Heat Pumps

Heat pump delivery built for reliable outcomes at volume, supporting efficient heating upgrades across homes of every size. Our programme-led approach includes structured mobilisation, on-site verification and clear delivery oversight from survey through commissioning and handover.

Whole House Retrofit (PAS2035 governed)

Integrated delivery across measures designed for Warm Homes compliance and long-term performance. Governance, quality assurance and evidence capture are embedded throughout delivery, supporting consistent programme outcomes and reporting confidence across every home.

Governance that holds up at scale

Evidence packs and handover records

Photos, commissioning records and installation documentation captured as work happens, helping partners maintain reporting confidence and support audit readiness without chasing paperwork later.

QA gates and escalation controls

Defined checks throughout delivery, with issues identified early and resolved consistently. This supports right-first-time outcomes and reduces rework, complaints and programme risk at scale.

Reporting confidence at programme scale

Structured records across every job, giving teams and partners clear oversight of progress, quality and documentation throughout delivery, from mobilisation through to handover.

Mobilisation built for controlled rollout

Regional mobilisation model

A scalable regional approach designed to expand safely without compromising standards, supporting predictable rollout planning and consistent delivery across regions.

Supply-chain resilience

Structured delivery planning supported by stable logistics and dependable field capability, helping reduce disruption as programme volumes increase.

Zero-defect pilot approach

A structured pilot phase designed to confirm workflows, quality controls and evidence capture before scaling to full rollout, supporting delivery confidence from day one.

Technology built for Warm Homes assurance

Installio’s technology supports Warm Homes delivery at volume by connecting on-site execution with central operational oversight. Our connected tools bring governance, quality assurance and audit-ready evidence capture into day-to-day delivery, helping Principal Contractors maintain visibility, reduce rework and report with confidence across every home.

OMS

Programme delivery oversight, scheduling and reporting visibility

Our OMS software supports structured mobilisation, scheduling and programme-level coordination across delivery. It provides clear oversight of progress and documentation, helping keep Warm Homes programmes organised and scalable across regions.

Structured mobilisation and scheduling control

Programme-level visibility across progress and performance

Reporting-ready documentation capture throughout delivery

Person working on a laptop with a map-based capacity planning dashboard open on the screen.
Person using a smartphone to view a detailed architectural floor plan.
Co-Pilot

On-site workflows built for quality, safety and evidence

Our installer Co-Pilot app supports on-site teams with standardised workflows covering quality, health and safety and evidence capture as work happens. It helps ensure delivery follows the same standard in every home and supports audit-ready evidence packs for consistent programme governance.

On-site quality and H&S checks completed in real time

Evidence captured throughout installation, commissioning and handover

Clear link between on-site progress and programme oversight

Consistent standards across solar, battery and heat pump delivery

Certified to the highest standards

MCS logo made up of white dots on a black background.

The industry standard for renewable energy installations. MCS certification proves that every heat pump we install meets recognised quality and performance standards.

TrustMark logo

A government-endorsed mark of quality. TrustMark accreditation shows our commitment to delivering safe, reliable, and compliant home energy installations.

Heat Geek Certified badge with stylized flame above the text.

Recognition from one of the UK’s most respected technical training bodies. Our Heat Geek certification reflects advanced installer knowledge and excellence in heat pump system design and performance.

Constructionline Gold Member logo with column icon.

Accreditation that confirms our compliance with industry, environmental, and health and safety standards. It demonstrates we operate with the highest levels of governance and professionalism.

Gas Safe logo with the words 'GAS safe' in white on a black background.

The official registration body for gas engineers in the UK. Being Gas Safe registered ensures our teams are fully qualified to work safely on systems that integrate with existing gas infrastructure.

Installation Assurance Authority logo with stylized overlapping gray and black shapes above the text.

An independent quality assurance body for energy efficiency and retrofit installations. IAA membership guarantees that our work is compliant, insured, and consistently verified for quality.

The people making it happen

Our regional leads bring years of experience and an eye for detail to every project. They ensure every installation meets our high standards for quality, care, and performance.

Portrait of a confident man wearing a blue Installio jacket with arms crossed standing outdoors.
Andrew Jones
Regional Lead, Wessex

Andrew manages our installer teams across the South Central counties. Formerly with Grant Heat Pumps, he brings strong technical grounding and calm, hands-on leadership to every project.

Man with short hair and stubble wearing a blue Installio jacket standing outdoors with arms crossed.
Gavin Gardiner
Regional Lead, East Anglia

With 20 years on the tools and previously Heat Pump Lead at Plug Me In, Gavin runs end-to-end delivery across East Anglia. He blends deep technical skill with a practical, no-nonsense approach.

Man with dark hair and beard wearing a navy blue jacket with 'installio' logo, looking confidently at the camera outdoors.
Rob Reid
Founder & Director of Technical Services

With 18 years in the industry and formerly leading Aira’s heat pump team, Rob has overseen 1,000+ installs. A technical specialist with uncompromising standards, he drives quality across all operations.

Man with short hair and blue eyes wearing a navy blue Installio fleece jacket, looking directly at the camera with arms crossed.
Jack Dunn
Technical Survey & Design Lead

Jack designs the survey and technical workflows that keep installs smooth and consistent. His work enables Installio to scale nationally while maintaining top-tier quality and efficiency.

Man with a red beard and short hair wearing a navy blue Installio jacket, standing outdoors with arms crossed.
Jay Marshall
Regional Lead, South West

After serving in the RAF, Jay moved into heat pumps with the same disciplined, results-driven mindset. He knows exactly what a quality install requires and pushes his teams to meet that bar. Jay leads the South West with a focus on precision, organisation and reliable execution.

Alfie Lincoln
Regional Lead, South East

Alfie joined us from Aira, where he worked closely with our Founder Rob. Known for sharp technical judgement, strong problem-solving and tight on-site control, he leads the South of London region with a high-standards approach and a focus on efficient, consistent delivery.