Connecting every stage of heat pump installation

Installio delivers everything from survey, design and installation to long-term maintenance and aftercare. Our teams and technology work as one so every project runs smoothly, performs as it should, and meets the highest standard.

Man in a blue jacket installing or adjusting a black window frame against a brick wall.

Work with Installio your way

Row of traditional British terraced houses with pitched roofs, bay windows, and chimneys.
Retrofit existing homes

Helping your customers switch to heat pumps with confidence

Installio delivers fast, compliant installations at scale for energy providers, retailers, and clean-tech brands. We make it simple to meet homeowner demand while maintaining quality on every project.

Row of modern suburban houses with brown roofs and wooden fences under a partly cloudy sky.
New builds

Keeping your new developments compliant and on schedule

Installio manages heat pump delivery across new build sites, integrating with build programmes to ensure every home meets standards and deadlines.

Brick apartment building with blue balconies and leafy tree in front under a clear sky.
Social housing & local authority

Delivering large-scale retrofit programmes with quality and care

We help social housing providers and local authorities roll out efficient, compliant heat pump installations across housing portfolios, with full performance oversight and accountability.

Everything you need to deliver from start to finish

Survey & Design

Digital surveys and detailed designs that allow installations to be delivered on-time and perform.

Planning & Scheduling

Coordinating people, materials, and timelines to keep every project on track.

Installation

Expert installers delivering systems with precision, care, and consistency.

Quality Control

On-site checks and digital verification to make sure every system performs.

Approvals

All documentation and compliance handled for a smooth, verified sign-off.

Aftercare

Ongoing monitoring and support to keep every system performing as it should.

The tools that power every install

Installio’s tools bring clarity and quality to every heat pump installation. They keep projects on schedule, reduce admin, and ensure every system meets the standards partners and customers expect.

Person holding a tablet displaying a detailed floor plan with labeled rooms and dimensions.
Survey & Design

Where every great install begins

Every great installation starts with the right design. Our survey teams use digital tools and lidar scanning to capture every detail of a property, creating accurate plans that shape performance and compliance from the start. The result is faster installs, fewer surprises, and systems that work exactly as they should.

Planning & Scheduling

Keeping every project organised and on time

Once designs are approved, our planning and scheduling teams bring everything together. We coordinate materials, logistics, and installation slots through our connected systems to make sure every project runs smoothly. Each install is planned with the right people, parts, and timing so work starts on schedule and stays on track.

Smiling man with a mustache working on a laptop at a desk with a glass of water.
Man with short light brown hair wearing a blue jacket with an orange logo on the sleeve, looking down outdoors near greenery.
Installation

Delivering quality installations with care and precision

Our installers combine technical expertise with pride in their work. Each installation is managed through our connected systems, ensuring every step stays aligned with design, compliance, and performance standards. Regional leaders oversee progress on site to make sure every system is installed safely, efficiently, and to the Installio standard.

Quality Control

Making sure every system meets the Installio standard

Our quality process runs through every installation. Using our Co-Pilot app, installers capture evidence, checks, and documentation as they work. Regional leaders review each project before sign-off, ensuring safety, compliance, and performance are all verified. It is how we make sure every system we install works exactly as it should.

Hand adjusting settings on a digital thermostat displaying a heating curve edit screen mounted on a wall.
Screen showing status as Admin complete, with install and team ratings of four and five blue dots, plus a homeowner comment praising respectfulness and tidiness.
Approvals

Verified, certified, and ready to hand over

Once quality checks are complete, we finalise every approval and certification needed for compliance. All documentation, evidence, and reports are stored within our connected systems for full visibility. From MCS certification to TrustMark standards and partner-specific governance, every installation leaves our hands verified, traceable, and ready for sign-off.

Aftercare

Support that continues long after installation

Our work does not end once the system is switched on. We stay connected to every installation, monitoring performance, handling maintenance, and providing responsive support whenever it is needed. This ongoing care keeps systems performing efficiently and gives partners and homeowners complete confidence that everything will keep working as it should.

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