Quality heat pump installs for every home

Installio sets the standard for heat pump installation, giving homeowners a level of quality they can feel confident in from the very start.

For Homeowners For Partners

Trusted by partners shaping the future of home energy

The difference Installio brings to every home

Consistent quality in every home

Every installation follows the same structured approach, so homeowners and partners can trust that the outcome will meet the highest standards every time.

A smoother journey for homeowners

We make the installation process feel clear and well managed from start to finish, taking care in every home and ensuring the experience feels reassuring rather than disruptive.

Complete visibility when it matters

Our connected tools give a clear view of each installation, with progress updates, quality checks and documentation that help everyone stay informed and confident throughout the process.

Installs done right, every time

Quality, safety and compliance are built into every step, ensuring each install is carried out with the care and professionalism it deserves.

Built for homeowners and at scale partners

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For homeowners, a smoother and more reassuring installation experience

Switching to a heat pump can feel like a big step, so we make the experience straightforward and supportive from day one. Our teams take care in every home, explain what matters and complete each installation to the highest standard. Homeowners can rely on us to handle the details and ensure the whole process runs smoothly.

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For partners, reliable delivery across every home and every programme

Partners work with Installio because they trust every installation will be handled properly. We support energy providers, retailers, housing associations, local authorities and developers by taking care of each home and completing every install to a consistent, high standard. Partners can feel confident knowing their customers are in good hands.

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Everything you need to deliver from start to finish

Survey & Design

Digital surveys and detailed designs that allow installations to be delivered on-time and perform.

Planning & Scheduling

Coordinating people, materials, and timelines to keep every project on track.

Installation

Expert installers delivering systems with precision, care, and consistency.

Quality Control

On-site checks and digital verification to make sure every system performs.

Approvals

All documentation and compliance handled for a smooth, verified sign-off.

Aftercare

Ongoing monitoring and support to keep every system performing as it should.

What homeowners say about Installio

Real homeowners. Real results. Every system installed, tested, and performing as it should.

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Rob, Tom and Rhys did a great job. They were very conscientious about being neat and tidy and checked at any point there were decisions to be made about alternative options. They were also very friendly and a pleasure to have in the house for 4 days! I would happily recommend them to anyone else to do their installation.

Nick H

Very professional and friendly bunch of guys, everything was installed very neatly and everything was left very clean and tidy. Very happy with the whole experience, and huge thanks to all the installation team!

Andrew C

Installio have been a really excellent team. Their survey work was first-class; they immediately picked up all the potential issues about installing a heat pump in the slightly unorthodox layout of our house, and devised solutions to them very quickly. The installation itself was very smooth; every member of the team was courteous, considerate, efficient and tidy, and they kept us informed throughout about progress. The team have also been patient and clear in educating us in how to adjust the operation of our system to suit our needs, and they have been assiduous in following up on, and resolving the teething problems as the system went into operation. We can't recommend them too highly.

Tony Collins

Install team have been great. They have explained every step of the way what is happening and the workmanship is excellent. They have gone through how the system works and made it all really easy.

Laura A

Team were excellent. Really efficient. Very considerate and helpful.

Tony C

Installio were incredibly efficient from initial detailed survey to completed installation. They did the work with the minimum of fuss and did a great clear up afterwards. We are delighted with the result and now have a warm flat that has lost its previous mustiness. Thank you Installio!🐬🌈👍

Keith Bartlett

Lewis and Josh were both very professional, polite,helpful and hard working. They tidied up beautifully and explained everything clearly.

Frank D

Excellent service from the hole team from start to finish

Neil T

Exceptional install team , approachable and easy to talk to . Explained everything to us and we are over the moon. We would definitely recommend to others

Graham S

I would definitely recommend your services

Susan H

A very hard working, friendly team. They worked quickly and efficiently.

Maggie H

I just want to say how brilliant the Installio team have been in the process of planning and installing my heat pump. I actually switched provider from another company because I felt really unsupported in the process and the way that the Installio team have explained, reassured and helped has been above and beyond. Thank you so much, highly recommend. In fact I am already recommending to anyone who asks! If you're thinking about switching to a heat pump, these are your people! Thanks for everything xx

Hannah Bishop

Very respectful clean and tidy

Ann C

Very happy with the installation. Everything went smoothly, the installers were very friendly and professional and have done a great job.

Paul M

The team have been very professional. Work has been efficient and tidily completed.

Paul D

Excellent team. Very tidy.

Gary L

Great and knowledgeable team. Happy camaraderie always appreciated.

Claire H

We had a fantastic experience with Installio! From the extensive survey at the beginning to the really professional installation, the team were great. Our flat is now cosy and warm!

Amy Nichols

Installio fitted a Vaillant aroTherm 7 kW last February to replace an oil boiler in my 3 bed Bungalow originally built in 1930s with 60's and noughties extensions with an electric Aga which pushes out 28 kW of heat a day in to the kitchen and living room to further complicate the design, and sizing the ASHP to future proof things if the Aga is removed in the future as it is expensive to run. Using the old solar hot water cylinder and changing a couple of radiators, to make the ASHP to work more efficiently, the price was no more expensive than a new boiler, and makes less noise than the old boiler and is cheaper to run even with keeping the same temperature 24 hours a day.

Michael Woods

Friendly, courteous, helpful, diligent.

William M

We've had a fantastic experience with Installio. From their extensive heat loss survey (at our Victorian-era flat) to their incredible heat pump system design process : everyone on their team was highly knowledgeable, professional and, most importantly, absolutely committed to delivering a heat pump system that is well-designed and operates as intended (i.e. saving us money and significantly improving comfort in our home). Thanks again Installio team!

Adam

Great experience with Installio. The team was professional and got my heat pump installed quickly—in just two days. I’m very happy with the results and would definitely recommend them!

Jordan Jones

Excellent service and communication throughout. Highly recommend

Mark C

It was a bigger task than expected but the team showed excellent dedication to reach completion

Geoff B

I am a retired heating engineer and i ran my own company for 37 years so i speak from experience when i recommend this company.Everyone that i spoke to was both knowledgeable and helpful . I will mention in particular Gav, Neil, Tom and Rys as these were the guys who installed the system. They showed the utmost consideration toward my wife who has dementia and requires three carers visits daily. They planed their work so as to cause the least amount of inconvenience and upheaval when the carers visited. They also carried out a very professional neat and tidy installation and i am very happy with the entire operation.

Gerald Steel

Absolutely perfect installation team, highly professional and knowledgeable, my wife and I felt at ease and valued. A special note, we appreciated the professionalism and personal approach of the installation team. Alway feeling a high level of confidence in the work and team. We hope the team shall be recognised for the value of this to the company.

Pierre K

Fantastic installers - grafted all day , very tidy workmanship.

Lee G

Very happy with the service. Rob was knowledgeable and the guys completed the work efficiently. Would happily recommend

A TO

The team were really friendly and helpful

Chrissie H

Very good and efficient experience. Was guided through every step clearly.

Nikhil R

Great all really helpful

Patrick M

Kevin and lewis were wonderful. Very efficient. Good pipework.

Rod C

Smooth amprocess and guys worked hard and were most respectful. Thank you!

Laurence W

I approached Will with a challenging task to install heatpump in our house with in 7days. He was readily up for challenge. Quickly put together a professional plan. Explained all phases and completed install with in 4 working days. On site installation team Gavin, Rhys and Tom were thorough professionals and did a fantastic job. Tommy electrician did a fabulous work too. Would 100% recommend installio to anyone.

Vijay Venugopal

Fantastic! Job more challenging than expected with lots of work in a difficult sub-floor environment and an extra long exterior pipe run to fit from garden heat pump to sub floor tank. Simon, Tom, Tommy, Andrew and Jack have all been great : highly professional, diligent and friendly and we are extremely happy with the results. Thanks again guys!

Adam A

Great job, very happy

Steve P

I have an air source heat pump! Getting to the install date wasn't straightforward (speak to UKPower Net about that....) but as I was told; there are no problems, just solutions. From the first meeting I felt comfortable (single, mature person) and well informed. It was refreshing to have team members turn up on scheduled days, on time and carry out the work in a very professional and friendly manner. I felt engaged with the whole process plus they offer post install support. No hesitation in recommending this company.

Chloe Jackson

The whole install and team were fantastic could not be happier with the install The team were great!

Andrew N

Amazing experience - very responsive, professional, got the job done quickly and efficiently. Definitely would recommend!

Ruaridh Newman

Excellent experience, highly recommend

Timothy H

Super helpful team, really friendly, informative and happy to adapt and change as the install went along. Would highly recommend installio based on our experience and the team

Jack S

What a brilliant service I recently received. Very tidy and professional. Was so happy with what was done and explained to me through the job. Would highly recommend if you need an air a live heat pump system installed could not fault the team. Was very polite from the get go to the very end and made me feel so comfortable through out the job.

Tom Polley

Very helpful guys. No complaints st all.

David C

Brilliant service, great guys really happy

Keith M

Craig designed a large and sophisticated heat-pump system with a huge hot water storage facility. His Installio team worked hard and to a high standard. They actually finished ahead of schedule. The installation required floorboards to be lifted in every upstairs room. Crucially, we and they managed to live and work beside each other without any problems. We could not have hoped for a nicer team.

Howard Leathlean

Helpful team with good updates.

Adrian C

The whole process was so fast and easy. In just over two days, my heat pump was up and running, and I couldn’t be happier. The installers were great to have around. I’m really happy with my new heat pump!

Brooke Reid

Really impressed, will recommend

Alex S

Entirely professional, polite guys which made the whole experience fantastic from start to finish! Have them back anytime. Install looks amazing!

Ryan J

Installio have fitted my ASHP this week and I honestly could not have asked for a better company to carry out this work on our home. The contact with Will regarding the proposal and Rob for the heat loss survey was great, speaking to them both to get the best system installed. The day came to start the install and I met Gavin, Tom and Rhys. These guys were the best install team by far. Exceptional knowledge and attention to detail when completing the install whilst also treating our home like their own. The team constantly kept the space clean and tidy. They also were happy to discuss any queries I had and accommodate any changes that I requested where possible. All in all I am extremely happy with everyone I have dealt with at Installio, and the end product of my ASHP being installed to such a high standard whilst also being incredibly neat! I wouldn’t hesitate to recommend Installio to anyone as they were simply fantastic!

Andy F

Everything went better than expected and team was highly experienced and friendly

Peter I

Installio was efficient and professional. The heat pump installation was completed on time, and everything seems to be working perfectly

Brady T

Very positive a great friendly team and very competant

Megan B

All installers where great explained everything and made sure it all worked perfectly

Chris B

Making clean energy work in every home

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Heat Pumps

We install high-quality heat pump systems that provide consistent, efficient heating for homes of every size. Each system is designed for performance, installed with precision, and verified through our quality process to ensure it works exactly as it should.

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Solar & Battery

Our solar and battery systems help homes generate and store clean energy more effectively. Every setup is carefully planned to integrate with heat pumps and wider home energy systems, giving homeowners energy independence and control.

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EV Charging

We deliver safe, smart EV charging installations that fit seamlessly into the modern home. Each charger is installed to the same high standards as our other systems, creating a complete and connected clean energy experience.

Certified to the highest standards

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The people making it happen

Our regional leads bring years of experience and an eye for detail to every project. They ensure every installation meets our high standards for quality, care, and performance.

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Andrew Jones

Regional Lead, Wessex

Andrew manages our installer teams across the South Central counties. Formerly with Grant Heat Pumps, he brings strong technical grounding and calm, hands-on leadership to every project.

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Gavin Gardiner

Regional Lead, East Anglia

With 20 years on the tools and previously Heat Pump Lead at Plug Me In, Gavin runs end-to-end delivery across East Anglia. He blends deep technical skill with a practical, no-nonsense approach.

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Rob Reid

Founder & Director of Technical Services

With 18 years in the industry and formerly leading Aira’s heat pump team, Rob has overseen 1,000+ installs. A technical specialist with uncompromising standards, he drives quality across all operations.

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Jack Dunn

Technical Survey & Design Lead

Jack designs the survey and technical workflows that keep installs smooth and consistent. His work enables Installio to scale nationally while maintaining top-tier quality and efficiency.

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Jay Marshall

Regional Lead, South West

After serving in the RAF, Jay moved into heat pumps with the same disciplined, results-driven mindset. He knows exactly what a quality install requires and pushes his teams to meet that bar. Jay leads the South West with a focus on precision, organisation and reliable execution.

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Alfie Lincoln

Regional Lead, South East

Alfie joined us from Aira, where he worked closely with our Founder Rob. Known for sharp technical judgement, strong problem-solving and tight on-site control, he leads the South of London region with a high-standards approach and a focus on efficient, consistent delivery.

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